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Effective Date: 04-05-2025
Last Updated: 05-08-2025

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Obviate AI, Inc. (“Obviate,” “we,” “our,” or “us”), a Delaware corporation, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered Services. This policy is incorporated into our Terms of Service and EULA by reference.

 

1. Information We Collect

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1.1 Personal Information:

  • We collect information such as your name, email address, contact details, and payment information when you register for and use our Services.

1.2 Uploaded Content:

  • Documents and other data that you upload to our platform are processed through our AI systems.

1.3 Usage Data:

  • We automatically collect information such as IP addresses, device information, browser type, and usage patterns to help us improve our Services and maintain security.

 

2. How We Use Your Data

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2.1 Primary Purposes:

  • To provide, maintain, and improve the Services;

  • To process and analyze uploaded documents using our AI systems;

  • To develop aggregated and anonymized data to improve the availability and stability of Obviate. For the avoidance of doubt, this does include your contract text but may include programmatic events for root cause analysis for resolving availability and stability issues related to your use of Obviate.

2.2 Legal Obligations:

  • To comply with applicable laws and regulations, and to protect the rights, property, and safety of Obviate and its users.

 

3. Data Sharing and Third Parties

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3.1 Service Providers:

  • We may share your information with trusted third-party vendors who assist us in operating our Services, subject to strict confidentiality agreements.

3.2 Legal Requirements:

  • We may disclose your information if required by law, regulation, or legal process, or to protect our rights.

3.3 Anonymized Data:

  • Aggregated and anonymized data derived from your use of our Services may be shared for research, analytics, or product development without further notice to you.

 

4. Data Retention and Deletion

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4.1 Retention Period:

  • Uploaded documents are retained for up to 90 days following processing.

  • System logs, metadata, and anonymized data and its derivatives may be retained indefinitely.

4.2 Deletion Requests:

  • You may request deletion of your personal data, and we will honor such requests within 30 days, except where we are legally required to retain certain information.

 

5. Data Security

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  • We implement commercially reasonable security measures to protect your data. However, no security system is 100% secure.

  • You are responsible for safeguarding your account credentials and must notify us promptly of any unauthorized use or breach.

 

6. Your Rights

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  • Access and Correction: You have the right to access and correct your personal information.

  • Deletion: Subject to legal restrictions, you may request that we delete your data.

  • GDPR/CCPA Compliance: If you are located in the European Economic Area or California, you have additional rights under applicable data protection laws. Please contact us to exercise these rights.

 

7. International Data Transfers

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  • Your information may be transferred to and processed in jurisdictions outside your home country, including the United States. We ensure that such transfers are made in compliance with applicable data protection laws through appropriate safeguards.

 

8. Changes to This Policy

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  • We may update this Privacy Policy periodically. Material changes will be communicated to you via email or through the Services with at least 30 days’ notice before the changes take effect.

 

9. Governing Law

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  • This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflicts of law principles.


If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at info@obviate.ai.

Privacy Policy

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